Welcome to the single sign-on System

Log in once to complete your electronic transactions conveniently to benefit from the various eServices by the single sign-in feature and there is no need to log in again

Simply enter your User name/ID and Password to use the secured eServices via the numerous channels; such as: Desktop, tablets, and smart phone.

To set up your own account, please click on 'New User' and enter the required information. For commercial users, please visit one of the GOEIC branches to create your account for commercial services. Please call the GOEIC Call Centre on 19591 to assist you in finding the nearest Service Centre in order to verify your information and complete the registration process.

New User

Create a new account and start using the portal to benefit from the provided Services

New Account
Available for non-commercial users only *
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Complaints and Suggestions

Once again...your voice matters to us

Welcome to the complaints and suggestions page, which is considered a real platform that provides all visitors and customers with the opportunity to make their voices heard and express their comments regarding the services provided to them through the Authority’s electronic portal.

We hope you will contact us through the following means:
  • Call Center: Via hotline 19591
  • The Authority’s website through the suggestions and complaints form
  • Visits to the Citizens Service Unit at Headquarters - Opening hours: Sunday to Thursday from 8:30 am to 2:00 pm.
  • Address GOEIC at the mailing address: Electronic building at Cairo Airport in front of the cargo village - Cairo - Arab Republic of Egypt
Your opinion matters to us

Please fill in the form and we will answer your complaints and suggestions as soon as possible.

Attachments

To download attachments, you must register a new account or log in to the site.

To submit a complaint, you must register a new account or log in to the website

Follow-up complaint

To inquire about a complaint, you must register a new account or log in to the website

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