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تقييم الخدمة

Replying on importers’ complaints

Service description

In order to save time and facilitate the course of procedures for commercial customers, this service allows them to submit an application for replying on importerscomplaints to GOEIC using the online portal and it aims to provide a mechanism for the process of submitting it which will save time spent on the service.

Providers of Service

Central Department of Engineering Imports and Industrial Commodities.

Place of Service

GOEIC head office at airport GOEICs headquarters

Requirements of Service

·         The customer must have an active e-services account on the online portal.

·         The procedure must be completed within 15 days of the date submitting the application on the portal.

Required documents

 It's a complaint submitted to the Central Administration in an application. These queries are usually about:

·         How to list in the virtual inspection lists

·         Applying the specification the method of applying

·         Type of the applied specification for each item in the lot

Procedures of Service

·         The submitted complaint shall be immediately answered by the competent administration of the central administration.

Duration of Service

·         The response is immediately

Required Fees

·         N/A

Publish Date 17/05/2017 01:26 PM
Last Update 29/10/2017 09:49 AM
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