Engineer/Essam Elnagar chairman of GOEIC stated that the number of shipments which referred to GOEIC during the year 2021 reached to be (194.824) shipments.
As the industrial import shipments reached to be (168.881) shipments, (166.563) shipments was accepted and (2.318) shipments was refused, while the non-industrial import shipments reached to be (25.943), (25.768) shipments was accepted and (175) shipments refused.
While the GOEIC `s labs inspected (266.289) shipments during the year 2021 where the number of the food and chemical samples which inspected was (206.599), the industrial samples was (59.690) while the number of samples which referred to chemical authority was (29.918).
And about the origin certificate, GOEIC issued (361.981) origin certificates during the year 2021, according to the protocols of the origin rules which applied by the preferential agreements between Egypt and the other countries, to apply the customs exemptions and benefits granted to the Egyptian exports and these certificates between (the logo of league of Arab states- bilateral agreement-COMSA-MERCURE – G.S.T.P. - FORM .A. - EUR.MED - EUR1).
While the public relations management and costumer services answer the received complaints ,inquiries and grievances during the year 2021 through the call center which received (50346)calls ,the website received (304536)visitors ,and answered (1466)inquiry on the ask and we answer service on the website, while the business sector issued (13360)reports to service the audience of dealers and decision makers, as for the organization website on the social network (Facebook) , the followers reached (11243) , and be answered (1112)inquires on page messages.
The training center trained (1285) trainers during the year 2021, from the most important training program (export practice -import practice -lab inspection of exported and Imported goods at GOEIC lab – IZO programs also to train students inside and outside GOEIC ,Management program to raise the efficiency of employee and other different programs).
The commercial registrations issued (28332) register during the year 2021 between new registration, renewal and addition, also the data appears the business volume:
Importers' record: 9774
Exporters' record: 7303
Commercial agents and foreign offices record: 1921
Production supplies record: 6810
Real estate brokerage record: 1947
Publicity and announcement record: 577